A Discord app, a web dashboard, and a Shopify integration that turn anonymous attention into fans you can name, understand, and activate.
The data gap
Every drop, launch and announcement creates a spike. You can see something happened. The harder question is what it means, and whether you can act while it still matters.
Community is where that answer lives. Not another channel to manage, but a system that keeps the relationship alive between launches and tells you what to do next.
Built on real operations
Every module started as something our team needed while running a launch. Three of those launches, and what they did.
Electronic Arts
We audited The Sims Discord for engagement, lapsed-player behaviour and content preference, then rebuilt the strategy around winning lapsed players back. Our research team tracked 50K+ players beyond Discord, connecting community behaviour to gameplay, retention and winback.
Undisclosed AAA publisher
Ahead of a major title drop we built a multi-IP server from scratch. It hit 120K members in the first 12 hours and is still core to their audience strategy. A follow-up campaign paid players in-game currency to link their game account, giving the developer behavioural data across both.
Interscope Records
We built a Discord integration that sold limited edition vinyl to verified community members at the real price, while the public store listed it at $5,001,000. It turned casual listeners into a fanbase, earned press coverage, and sold out in nineteen minutes.
A Discord app and dashboard that make a server measurable. Twenty-one modules, the core always on and the rest switched on per server, doing the work most communities glue together from six or seven bots.
Everything is configured in the browser. No slash commands to memorise.
Shown on a demo server with sample data.
Your community never sees someone else's bot. The app carries your name, avatar and artwork, and for a full white label we build a dedicated Discord app and run it for you. Nothing to set up or maintain.
Four dashboards instead of a member count. Hourly health scoring catches a raid as it happens. A word cloud weighted to your server shows what people actually talk about, and every announcement is marked so you can see how it landed.
A real support desk inside Discord. Members open a private thread from a panel you design, staff work it with a live status embed, and every conversation stays searchable.
The retention engine. Eighteen XP sources, from chat and voice to events and challenges, feed a fifty-tier ladder from Bronze I to Diamond X, with timed passes on top and role rewards granted the moment a tier unlocks.
Run the server from the browser and never open Discord's settings. Live contrast checking against Discord's real background keeps your role colours readable.
A written monthly report, generated for you. Growth and join sources, retention against the month's cohort, and how many new members sent a message, left a reaction or joined voice.
Automod with five scanners, your own custom rules and a strike ladder you set, so a first offence and a fourth are not treated alike. Spam-wave protection stops a hacked account posting the same message everywhere, and the Mod Board keeps one record per member.
Something to do on a quiet Tuesday. AI writes the trivia rounds, so there is no question bank to maintain, and peer kudos give members a way to thank each other that feeds into XP.
The moment someone joins becomes a funnel. New members answer your questions before they can see the community, and the answers sync to your CRM. Anonymous joins become contactable fans.
A one-click health check that reads like a consultant's report. Thirty-six rules across security, hygiene, configuration and accessibility, each with why it matters and what to fix.
A visual composer for the announcements a fan community lives on. Live preview renders real Discord markdown and your actual posting identity. What you see is what fans see.
The server fills up the moment you post or go live. YouTube and Twitch push to us directly instead of us polling, so there is no delay.
Giveaways with a prize, a number of winners and rules for who can enter, drawn fairly when time is up. Creative contests where fans enter through a form, your team approves each entry, and the community votes.
Build a form in the browser and post it with a button. Members answer in Discord's own form window, and each answer shows when they joined, their level and how active they are.
Every link button in a post becomes a tracked short link, so you can see the clicks each post earns. Save the links you share most, like Spotify or Steam, and repoint them even after posting.
Turn members into fans you can reach. They sign up from a button in Discord and confirm by text or email, and only a confirmed opt-in turns their VIP role on. Opting out takes it off.
Not shown: referral campaigns, Steam wishlist campaigns, reminders and message export.
For teams running their own community who would rather not run it blind.
The Shopify toolset
Connect your Shopify store to your Discord once. After that it runs itself.
How the loop closes
Data only moves in the safe direction. Discord receives role assignments and nothing else. No product, order or customer information ever appears in your server.
Ties a fan's Discord identity to their customer record, permanently. A three-year customer is never treated as new.
Set a threshold once and the role is granted forever after. Five triggers: lifetime spend, order count, largest order, server boosting, and days in the community. Rewards for showing up, not only spending.
You build the discount in Shopify's own editor, so you keep native stacking, collection scoping and usage limits instead of a worse copy of them.
What the integration is earning you. Revenue from linked members net of refunds, lifetime value, average order, and a link rate per role so you can see which push converted.
Four self-maintaining segments to build email flows on: first purchase, lapsed at ninety days, anniversary, and at-risk. At-risk is someone who earned a reward and then stopped. A warm lead, not a cold one.
A tier earned by an order that was returned is not earned. The role comes off on its own. Roles you assigned by hand are never touched.
Free 14-day trial. Cancel any time from your Shopify admin.
Getting started
We are onboarding a limited number of communities before general release, so each one gets set up properly rather than handed a login and left to it.
For a team running a Discord without a clear read on it. Analytics, onboarding, tickets, levels, moderation and full server management, configured in the browser.
For a brand with a store and a community. Spend and participation earn Discord roles automatically, and that standing flows back onto the Shopify customer record.
Tell us about your server and we will tell you which one fits.
Request early accessThe first step
Send us your server. We will show you what the dashboard already knows about it, and get you into the early access group.